Privacy Policy — Lambor88

Introduction

This Privacy Policy ("Policy") is issued by Lambor88 ("Company", "we", "us", "our") and applies to all personal data collected, processed, stored, or disclosed in connection with your access to and use of the Lambor88 online gaming platform accessible at https://lambor88.cam, including all associated features, services, mobile interfaces, and customer support channels (collectively, the "Platform").

Lambor88 is an online gaming entertainment platform serving players primarily in Malaysia. We recognise that your personal data is important and that you place trust in us when you share it. We take that responsibility seriously. This Policy is designed to give you clear, transparent information about our data practices in plain and accessible English.

By registering an account on the Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform generally.

Definitions

For the purposes of this Policy, the following terms carry the meanings set out below.

Personal Data We Collect

Lambor88 collects personal data that is necessary and proportionate to the purposes for which it is used. The categories of personal data we collect are set out in the table below.

We do not collect sensitive personal data categories (such as racial or ethnic origin, religious beliefs, health data, or biometric data) unless expressly required for a specific regulatory purpose and with your explicit prior consent.

How We Collect Your Data

Lambor88 collects your personal data through the following channels:

• Direct registration: Information you provide when creating your Account, including name, contact details, date of birth, and preferred payment method.
• Identity verification (KYC): Documents you upload during the KYC process, including government-issued photo identification and proof of address.
• Platform transactions: Data generated automatically when you make deposits, place bets, request withdrawals, or redeem bonuses on the Platform.
• Customer support interactions: Information you share when contacting our team via live chat or email, including the content of those communications.
• Automated technical collection: Technical data collected automatically by our Platform systems when you connect, including IP address, device identifiers, and session data.
• Cookies and similar technologies: Behavioural and preference data collected via cookies on the Platform as described in Section 10.
• Third-party payment processors: Confirmation and status data returned by payment providers (Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, DuitNow, FPX) when you initiate a transaction.

Legal Basis for Processing

Lambor88 processes your personal data only where we have a valid legal basis to do so. The legal bases we rely upon are as follows:

• Contractual necessity: Processing required to perform our contract with you — i.e., operating your Account, processing deposits and withdrawals, and delivering the gaming services you have requested.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money-laundering (AML) obligations, KYC requirements, and financial record-keeping duties.
• Legitimate interests: Processing carried out to pursue legitimate business interests — including fraud prevention, platform security, customer support quality, and responsible gambling monitoring — where those interests are not overridden by your rights.
• Consent: Processing for direct marketing and non-essential cookies, where we have obtained your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

How We Use Your Personal Data

We use the personal data we hold about you for the following purposes, each of which is grounded in one of the legal bases described in Section 5:

6.1 Account Management and Platform Delivery

To create and maintain your Account, authenticate your identity at login, process deposits and withdrawals through your chosen Malaysian payment channels, deliver gaming services, and communicate material account-related information (such as transaction confirmations, security alerts, and policy updates).

6.2 Identity Verification and Regulatory Compliance

To conduct KYC checks as required by our anti-money-laundering and counter-terrorist-financing obligations, verify that you meet the minimum age requirement of 21 years, and comply with all applicable regulatory requirements governing online gaming platforms.

6.3 Fraud Prevention and Security

To detect, investigate, and prevent fraudulent transactions, unauthorised Account access, money laundering, and other illegal or prohibited activities on the Platform. This includes analysis of login patterns, transaction behaviour, and IP address data.

6.4 Responsible Gambling Monitoring

To monitor player behaviour for indicators of problem gambling, enforce self-imposed limits and self-exclusion requests, and proactively contact players who may benefit from responsible gambling support. This processing is conducted in the genuine interest of player welfare.

6.5 Customer Support

To respond to your enquiries and support requests submitted via live chat or email, maintain records of support interactions for quality assurance and dispute resolution purposes, and escalate complaints where appropriate.

6.6 Marketing Communications

To send you promotional offers, bonus notifications, and other marketing communications where you have provided consent. You may opt out of marketing communications at any time by contacting our support team or updating your Account preferences.

6.7 Platform Improvement

To analyse aggregated and anonymised usage data in order to improve the performance, reliability, and user experience of the Platform. Individual player data is not used for this purpose in a way that identifies you personally.

Data Sharing & Disclosure

Lambor88 does not sell, rent, or trade your personal data. We share personal data only in the circumstances described below, and only to the extent strictly necessary for the relevant purpose.

• Payment processors: Your financial transaction data is shared with certified payment processors (including operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Connect) solely to execute your deposit and withdrawal instructions. These processors are bound by their own regulatory obligations and data protection standards.
• KYC and identity verification providers: Identity document data submitted during KYC may be processed by specialist identity verification service providers operating under our instruction and bound by data processing agreements.
• Fraud prevention and AML service providers: Transaction and behavioural data may be shared with third-party fraud detection or AML screening services where necessary to meet our legal obligations.
• Regulatory and law enforcement authorities: We may disclose personal data to competent authorities where required to do so by applicable law, court order, or regulatory direction. We will comply with lawful requests and will notify you of any such disclosure where permitted to do so.
• Professional advisors: Legal, accounting, or auditing advisors acting in a professional capacity may have access to personal data on a strictly confidential basis where necessary to provide their professional services.
• Corporate transactions: In the event of a merger, acquisition, or sale of assets, personal data held by Lambor88 may be transferred to the acquiring entity. You will be notified of any such transfer and of any material change to privacy practices prior to the transfer taking effect.

Data Retention

Lambor88 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention principles apply:

• Active Accounts: Personal data associated with active Accounts is retained for the duration of the Account relationship and for a reasonable period thereafter to handle any post-closure disputes, refund claims, or regulatory enquiries.
• KYC and financial records: Identity verification documents and financial transaction records are retained for a minimum of five (5) years following the closure of your Account, in accordance with anti-money-laundering record-keeping requirements.
• Customer support communications: Live chat transcripts and email correspondence are retained for up to three (3) years to support dispute resolution and service quality review.
• Marketing data: Consent records and marketing preference data are retained until you withdraw consent or for three (3) years from the date of last interaction, whichever is earlier.
• Technical and log data: Server logs and IP address records are retained for up to twelve (12) months for security and fraud prevention purposes, after which they are anonymised or deleted.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.

Data Security

Lambor88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encrypted storage of sensitive data at rest on secured cloud infrastructure with restricted access controls.
• Two-factor authentication (2FA) options available for all registered Accounts.
• Regular internal security audits and vulnerability assessments.
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis.
• Automated intrusion detection and real-time monitoring of platform security events.

Notwithstanding the above, no method of electronic transmission or storage is 100% secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, we will notify you and relevant authorities as required by applicable law.

Cookies & Tracking Technologies

Lambor88 uses cookies — small text files placed on your device — and similar tracking technologies to enable certain Platform functions, improve your user experience, and gather basic analytics. We categorise our cookies as follows:

10.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as secure login session management, language preference retention, and shopping cart functionality for deposit flows. These cookies cannot be disabled without materially impairing your ability to use the Platform.

10.2 Functional Cookies

These cookies remember your preferences — such as your preferred language, display settings, and last-visited game categories — in order to provide a more personalised experience across sessions.

10.3 Analytics Cookies

We use limited first-party analytics tools to understand how players interact with the Platform in aggregate — including which pages are visited most frequently, where users encounter difficulties, and how Platform performance can be improved. These analytics do not identify you personally and the resulting data is aggregated and anonymised.

10.4 Managing Cookies

You may manage cookie settings through your browser settings at any time. Please note that disabling cookies may limit certain Platform features. We do not deploy third-party advertising cookies or cross-site tracking technologies.

Your Rights

Subject to applicable law and certain legal limitations, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our support team via live chat or email at [email protected].

We will respond to valid data rights requests within 30 days. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it. We will not charge a fee for handling reasonable requests.

Minors & Age Restriction

The Lambor88 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If you are under 21, you must not register an Account or use the Platform in any capacity.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the relevant Account, void all associated transactions, and securely delete the personal data in question. Parents or guardians who believe that their child has provided personal data to Lambor88 are encouraged to contact us immediately at [email protected] so that we can investigate and take appropriate action.

Third-Party Services

The Lambor88 Platform may contain references to or integrations with third-party services, including payment providers such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect, as well as game studio platforms and identity verification providers.

These third parties operate their own privacy policies and data processing practices, for which Lambor88 accepts no responsibility. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the Platform. When you initiate a deposit or withdrawal through a third-party payment provider, your interaction with that provider is governed by their own terms and privacy policy.

Lambor88 enters into data processing agreements with all third-party processors to whom your personal data is transmitted, ensuring that they handle your data in a manner consistent with this Policy and applicable data protection law.

Changes to This Privacy Policy

Lambor88 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notice.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any updated provisions, you must cease using the Platform and may request Account closure in accordance with our Terms & Conditions.

We recommend reviewing this Policy periodically to stay informed of how Lambor88 protects your personal data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact the Lambor88 Data Support team using the details below. We are available 24 hours a day, seven days a week.